Frequently Asked Questions.

What is Jack In the Box?

Jack In The Box is a 43-inch, outdoor-rated, battery-powered digital sandwich board that replaces chalk or printed A-frames on sidewalks.

The unit has a steel-frame body with AR-tempered glass shielding a high-brightness (≈ 1800 nits) LED screen so your promotions stay visible in bright sunlight.

It’s fully portable on smooth-rolling wheels and built for year-round outdoor use by cafés, restaurants, retailers, salons, gyms, event venues, and pop-ups.

How do I upload or change the content?

No app or Wi-Fi connection is needed.

  • Use the included hand-held remote control and on-screen menu to navigate the built-in media player
  • Insert a USB drive (or HDMI source if preferred) with your JPG, PNG, or MP4 slides/videos
  • Select your file(s) → save to internal storage → arrange them into a playlist
  • Content updates in seconds — ideal for staff who just want to “plug in and play.”

Does it need Wi-Fi or internet?

No. The screen runs offline from files saved on the internal player or USB drive, so it works reliably even in locations without internet access.

How is it powered?

The board has dual-power capability:

  • Rechargeable battery for untethered use (≈ 6-8 hours at standard brightness; re-charge overnight).
  • AC power cord for continuous operation when an outlet is available.

How bright is the screen outdoors?

The LED panel delivers ≈ 1800 nits brightness (3–5× brighter than an indoor TV) with anti-glare AR-tempered glass, keeping slides crisp and readable in direct sunlight.

Is it weather-resistant?

Yes. The enclosure is IP-55 rated for rain, dust, and wind-driven spray, with an internal air-cooled heat-dissipation system.

It operates reliably in –10 °C / 14 °F to +40 °C / 104 °F, making it suitable for most curbside climates.

Is it heavy or difficult to move?

No. It’s light enough for one staff member to roll in or out daily on its smooth-glide wheels — no heavy lifting required.

Can I lock or secure it outdoors?

The unit does not include GPS or built-in wheel-locks.

Most businesses simply bring it inside after hours or use a standard outdoor chain-and-padlock (not included) to fasten the frame to a railing or post when desired.

Does it make noise or need speakers?

Yes, all of our digital displays come equipped with built-in speakers, allowing you to play videos or presentations with full sound directly from the screen. No additional audio equipment is required.

What content works best on a sidewalk screen?

  • Large bold headlines (≤ 7 words)
  • High-contrast colours for daylight visibility
  • Short (5-8 s) silent videos or looping slides
  • QR codes for menus, discounts, loyalty sign-ups
  • Prominent price badges or “Today Only” tags for urgency

Is professional installation required?

No. Simply unbox → charge or plug-in → insert USB → use the remote to set your playlist.

Most customers are display-ready the same day.

How much electricity does it use?

At typical brightness the display consumes roughly 100-150 W (similar to a mid-size LED TV). On AC power

that’s usually under $10 per month for daily business-hour use.

Does it come with a warranty?

Yes. The unit includes a manufacturer hardware warranty covering the display panel, power supply, housing, and battery under normal outdoor operation.

Ask your distributor about optional extended-care coverage.

Is it allowed under local bylaws?

In most cities it’s classified like a portable sandwich-board sign.

Always confirm clear-walkway width, maximum sign size, and night-time brightness rules in your municipality.

The unit’s slim profile and silent display typically meet common regulations.

What basic care does it need?

  • Charge battery nightly if running wire-free during the day
  • Wipe the AR-glass weekly with a soft micro-fibre cloth & mild soap-water (no harsh solvents)
  • Bring indoors during severe storms, high-winds, or heavy snow-clearing for safety

Key Benefits Recap

  • Portable & battery-powered – roll to best curbside angle
  • Outdoor-ready – IP-55 enclosure with AR-tempered glass
  • High-brightness screen – visible even in direct sun
  • Simple content updates – USB & remote, no app or Wi-Fi
  • Quick set-up & low power use – budget-friendly for small businesses
  • Silent & compliant – slides/videos without speakers

How long does the battery last before replacement?

The lithium battery is rated for ≈ 500-800 charge cycles (about 2-3 years of typical daily use).

Replacements are field-serviceable and available through your distributor.

What file formats and resolution work best?

Supported: JPG, PNG, MP4 (H.264) plus most common static-image formats.

For best clarity use 1920 × 1080 (Full HD) files to match the panel’s native resolution.

Insert media via USB 2.0/3.0 or connect an HDMI source for live playback.

How long will the LED screen last?

The commercial-grade high-brightness LED panel is rated for ≈ 50,000 hours of operation — roughly 5+ years of daily business-hour use at normal brightness.

Can I schedule playlists or only loop slides?

The onboard media player accessed via the remote lets you create playlists and schedule slides/videos by time-of-day or date range, so you can day-part breakfast, lunch, and dinner promos automatically.